Returns Policy

We hope you love each garment as much as us! If for any reason you’re not completely happy with your purchase, eligible full-priced items may be returned for store credit.

Eligibility

To be eligible for a return:

• Your return request must be lodged within 30 days of purchase.

• Items must be unworn, unwashed, and in their original condition.

• All original tags must be attached.

• Items must be returned in their original packaging where possible.

Please note that sale items and purchases made using a discount code are not eligible for return unless deemed faulty.

Change of Mind

We do not offer refunds or exchanges for change of mind.

Return Shipping

Customers are responsible for all return shipping costs.

We recommend using a tracked shipping service, as we cannot take responsibility for returned parcels that are lost or damaged in transit. Please keep your tracking details until your return has been processed.

Faulty Items

If you believe you have received a faulty item, please contact us as soon as possible with your order number and photos of the fault so we can assist you.

How to Lodge a Return

To request a return, please email returns@solerarchive.com with:

• Your order number

• The item(s) you wish to return

• The reason for your return

Once we receive your request, we’ll provide the next steps and get everything sorted for you as quickly as possible.

Thank you for supporting SOLER <3